Frequently Asked Questions

What is the difference between ActivMan Free, Pro, and Education?

Free covers manual Active Directory user and group management. Pro adds templates, mass-updates, CSV import and custom actions, and is built for businesses. Education includes everything in Pro plus full MIS integration (Arbor and SIMS, with Bromcom coming soon), automated provisioning and AD-to-MIS synchronisation for schools and colleges. See the Editions page for a full comparison.

Does ActivMan support Arbor?

Yes. Arbor is ActivMan's primary, most actively developed MIS integration. It has recently been upgraded to meet Arbor's latest security requirements and now extracts data dramatically faster than before.

Will ActivMan be affected by Arbor's request-per-minute limit?

No. ActivMan's Arbor extraction engine has been rebuilt to be significantly faster and is no longer affected by Arbor's request-per-minute limit, even for large schools and multi-academy trusts.

Does ActivMan still support SIMS?

Yes, SIMS remains fully supported. As more schools move to Arbor it has become our primary focus, but existing SIMS integrations continue to be maintained.

Does ActivMan support Bromcom?

Bromcom support is currently in development and not yet available. Contact sales@anbsoftware.co.uk to register your interest or discuss your timescales.

How is ActivMan licensed?

ActivMan licences are perpetual and priced per organisation based on staff/student or employee numbers, not per device. Upgrading between editions retains your existing settings, templates and configuration. See Pricing for full details.

ERROR: Failed to set password for <user>!

If you encounter the error "Failed to set password for <user>!" then it could be occuring because of the user account you have configured ActivMan to use.

FIX:
Ensure your server connection is configured so the username is using the format "username@mydomain.local".