Frequently asked questions
Answers to the questions we hear most about editions, MIS support and licensing.
Free covers manual Active Directory management. Pro adds templates, mass-updates, CSV import and custom actions — built for businesses. Education includes everything in Pro plus full MIS integration (Arbor & SIMS, with Bromcom in development), automated provisioning, and AD-to-MIS sync. See the full comparison.
Yes — Arbor is our primary, most actively developed integration. It has recently been upgraded to meet Arbor's latest security requirements, and now extracts data dramatically faster than before.
No. The extraction engine has been rebuilt and is no longer rate-limited, even for large schools and multi-academy trusts.
Yes, SIMS is fully supported and continues to be maintained — Arbor is simply our primary focus as more schools migrate across to it.
Bromcom support is in active development and not yet available. Contact sales@anbsoftware.co.uk to register your interest or discuss timescales.
Licences are perpetual, and priced per organisation based on staff/student or employee count — not per device. Edition upgrades retain all your existing settings, templates and configuration. See pricing for details.
This is usually caused by how the ActivMan server connection account is configured. Make sure the username is entered in the format username@mydomain.local, rather than as a plain SAM account name.